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Welcome to The Furniture Ombudsman
TFO's aim is to inspire consumer confidence by improving the standard and service offered by retailers, manufacturers and other associated companies in the furniture and home improvement industry.
TFO presents its Full and Associate Members with an unrivalled badge of honour which is an endorsement of fair trade, quality and a commitment to customer service which distinguishes them from non-members. Click here to find out about TFO Membership.
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Associate Membership can be used as a practical tool to make public your commitment to quality and customer service. Moving closer to TFO is a unique way for your business to inspire consumer confidence.
Click here to download the Associate Membership brochure